← Back to Policies and Procedures, Gallery Guidelines

Gallery Guidelines

Please laugh, talk, study, stroll, enjoy, relax, look, learn, sketch with a pencil. To ensure the safety of the collections and our visitors, please do not touch the art, sketch using a pen, eat, drink or take pictures of art in the galleries. We hope you have a great experience and that you will return often.

Thank you for choosing the AGO! As a visitor to the Gallery you will:

  • Feel welcome
    You will be part of a community that is courteous, friendly, safe and secure.
  • Experience superior service
    You will receive efficient and timely service that is responsive to your needs.
  • Personalize your experience
    You will be informed of a wide range of options, enabling you to tailor your visit.
  • Engage with art
    You will connect with art in relevant and meaningful ways, and be encouraged to share your ideas.
  • Encounter innovation
    You will be challenged as you experience art in an innovative environment.
  • Be treated with respect
    You will be offered programming and services that reflect the diversity of our audience.

Protecting the Art:

Please do not touch the artwork. Keep a safe distance of one metre (39") between you and the works of art. Please do not run in the Gallery.

Food and Drink:

Food and drink are not permitted in the galleries. Please visit our restaurant and café.

Cell Phones:

Please turn your cell phone to the vibrate setting, and be respectful of other visitors when using your cell phone.

Bags and Knapsacks:

Bags, knapsacks, briefcases and parcels larger than 35 cm x 35 cm x 15 cm (14" x 14" x 6") are not permitted in the galleries. All umbrellas must be left at coat check. Complimentary service is provided for all prohibited items.

Photography:

Photography of the artworks in the Art Gallery of Ontario is not permitted.

Sketching:

Before you sketch, please ask for guidelines at the Information Desk.

Video Surveillance:

For the protection of visitors, staff and works of art, the Gallery is monitored by video surveillance.

Last modified on May 25, 2009

Send Us an Email

Send Us an Email