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Art Education Policies

Please read the following policies when you prepare your registration to AGO Education courses and camps.

  • Registration is on a first-come-first-served basis and is limited to space restrictions.
  • Advance registration is recommended for all programs.
  • Registration is confirmed only upon receipt of payment.
  • All registration is subject to availability.
  • All programs, prices and instructors are subject to change without notice.

Withdrawals & Refunds

  • To request withdrawal from a course, you must call the Program Sales and Contact Centre at 416-979-6608, Monday to Friday, 9 am to 5 pm.
  • Cancellations must be received at least one day prior to the start of a course. Absence from classes does not constitute notice of withdrawal.
  • Withdrawals occurring less than two weeks prior to the start of a course are subject to a $30 administration fee.
  • Students withdrawing after courses start will be issued a prorated refund and a $30 administration fee. No refunds will be issued after the fourth week of classes.
  • The AGO reserves the right to cancel programs; in the event of cancellations, a full refund will be given.

Transfers

  • Course transfers are subject to availability.
  • Students requesting a transfer less than two weeks prior to the start of their course, or once classes have started, are subject to a $30 administration fee.
  • Transfers are authorized by the Program Sales and Contact Centre ONLY.

Cancellation of Classes

  • To ensure that we are able to run your preferred classes, we recommend that you enroll at least two weeks prior to the commencement of the program.
  • In the event of course cancellation, registrants will be notified one week prior to the scheduled commencement of the course and a full refund will be given.

Weather/Cancellation Information Line

  • Please call 416-979-6660 ext. 5954 to confirm classes in the event of inclement weather.
  • Students will not be contacted when the school is closed due to weather.
  • Every effort to provide make-up classes will be made but cannot be guaranteed.
  • Refunds will not be given in these rare cases.

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