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Accessing your AGO: Wheelchair FAQ

Is the AGO wheelchair accessible?


Where are wheelchairs available?

Wheelchairs are available on a first-come, first-served basis at the main level coat check, to the right after you enter the main lobby. Wheelchairs can also be reserved in advance of your visit. Please click here.

Are they free?

Yes; a driver's license or other picture ID is required.

How many wheelchairs are available?

We have 10 wheelchairs available on site.

Is there any time limit on their use?


Are there any motorized chairs or walkers?

Not at this time but we are exploring the possibility.

How do visitors using their own wheelchairs approach and enter the building?

Ramps are located at the front of the building on Dundas Street at the east and west sides of the entrance. Automated exterior entry doors are on the left (east) closest to the large red AGO sign, with a door-opener button positioned on the handrail. Buttons to open interior doors are on the left immediately after entering the exterior door.

Where is the Wheel-Trans drop-off and pick-up?

Although Wheel-Trans users can be dropped off at either the east or west ramps, most Wheel-Trans drivers tend to drop off at the east ramp. For pick-up, most Wheel-Trans drivers tend to park in front of the AGO until they have identified their patron, then move to the end of the east ramp for pick up.

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